Sent The Lovebox to my grandmother who lives across the country as a Christmas gift. She couldn't wait to open a gift, and was confused about the item. She is not tech savvy and still uses a flip phone with no idea how to text. Once we put the box to work she loved it. It's a great way to stay in touch. One thing I'd really like to see is a video and/or audio option. The messages with pictures are great, but it is still missing that little extra some thing. If they add this option, I'm definitely upgrading. Highly recommended for long distance relationships and non-tech savvy individuals.